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Developing Core Skills for Administrators & Secretaries

An Interactive 5-Day Training Course

Developing Core Skills for Administrators & Secretaries

Effective Approaches to Handling Information and Interpersonal Communications

NASBA
Classroom Schedule
Date Venue Fees
20 - 24 Apr 2026 Dubai $ 5,950
29 Jun - 03 Jul 2026 London $ 5,950
24 - 28 Aug 2026 London $ 5,950
05 - 09 Oct 2026 London $ 5,950
16 - 20 Nov 2026 Dubai $ 5,950
Online Schedule
Date Venue Fees
20 - 24 Apr 2026 Online $ 3,950
16 - 20 Nov 2026 Online $ 3,950

Introduction

This Developing Core Skills for Administrators & Secretaries training course aims to help you develop skills needed to be really effective at work.

It teaches powerful approaches to handling information (including techniques for quickly finding key points in what you are reading) and gives great tips on how to organise your thoughts and get your point across in emails, meetings, interviews and presentations.

You’ll also learn strategies for dealing with difficult people and organising your time to better achieve results.

This GLOMACS Developing Core Skills for Administrators & Secretaries training course will highlight:

  • Techniques for handling information and getting your point across
  • How to improve communications with “difficult” people?
  • How to deal with “time stealers”?
  • The concept of results-oriented time management
  • How you can be more effective in your reading, note-making and memory skills?

Objectives

This Developing Core Skills for Administrators & Secretaries training course aims to:

  • Give easy-to-learn tips for improving your effectiveness at work
  • Take you to the next stage in efficient reading and note-making techniques
  • Update your thinking about managing time and planning for results
  • Build your confidence in your ability to remember things
  • Help you improve inter-personal communications and team working skills

Training Methodology

This Developing Core Skills for Administrators & Secretaries training course is enjoyable, practical and inter-active. You’ll be able to learn at your own speed and to focus on developing your own skills (not on competing with others). There is a useful mix of theory, practice and discussion. Individual tools and techniques that are introduced gradually at regular intervals throughout the training course period.

Organisational Impact

Organisations can expect delegates to:

  • Be more confident when working in groups & contributing ideas
  • Be more effective in their day-to-day work
  • Have practiced strategies for improved reading, note making and memory skills
  • Be better-equipped to deal with information overload
  • Develop strategies for prioritising and getting jobs done

Personal Impact

From this Developing Core Skills for Administrators & Secretaries training course, individuals can expect to:

  • Improve reading skills (with strategies for “successful” reading)
  • Practice effective note-making skills (using mind-mapping)
  • Develop confidence in their ability to work in groups and present ideas
  • Get tips for dealing with difficult people
  • Learn to use simply memory systems to remember information
  • Learn how to focus on results-orientated time management

Who should Attend?

This training course is not just focused on helping administrators and secretaries. It is also suitable for people across a wide range of management and professional grades who want to be successful.

This GLOMACS Developing Core Skills for Administrators & Secretaries training course will greatly benefit:

  • Anyone wanting to raise personal efficiency levels and improve effectiveness
  • People who want to succeed in an office environment
  • All staff working in groups and project teams
  • Anyone wanting ideas for handling information overload in daily life
Course Outline
Day 1

Improve Your Effectiveness at Work: Better Reading and Note-Making 

  • Your Brain Skills
  • How to be a 'Successful' Reader
  • How Mastering Note-making Skills Can Help Your Career
  • Mind-mapping as a Note-making, Planning, Thinking and Memory Tool
  • Mind-mapping Software
Day 2

Memory Magic: How to Remember Things?

  • Your Memory Potential (How good is your memory?)
  • Memory Systems Explained (The Power of Stories and Imagination)
  • Remembering Names
  • Memory at Work
  • Remember What You Read (Strategies for Fast, Effective Reading)
Day 3

Better Working with Other People 

  • Barriers to Effective Communications
  • Strategies for Improving Communications with “Difficult” People
  • The Powerful Influence of ‘Body Language’: Speaking without Words
  • Giving and Receiving Feedback: The Risks and the Benefits
  • Getting Your Point Across: Know What to Say and When to Say It
Day 4

Results-oriented Time Management Strategies 

  • Identifying and Dealing with Time-wasters
  • Handling Interruptions (How to protect your productive time?)
  • Planning (What you have to do?)
  • Prioritisation (What you must do first?)
  • Save Time When Planning a Presentation
Day 5

Using Core Skills at Work 

  • Making a Presentation
  • Thinking and Working in Teams
  • How We Learn – and What We Need To Do to Avoid Forgetting
  • Tips for Handling Information Overload at Work
Certificates
  • On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates. Continuing Professional Education credits (CPE): In accordance with the standards of the National Registry of CPE Sponsors, one CPE credit is granted per 50 minutes of attendance.
Providers and Associations

Endorsed Education Provider

KHDA
NASBA

In Association With

This training course is also a part of the 10-Day Titles
Options & Brochure
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What Our Clients Say

I enjoyed the program very much and gained a lot from the training as it reflects the real life and routine.

- Saleh Abdulla Saleh Abdulla Al Jneibi
Frequently Asked Question

No. Saudi GLOMACS delivers courses in Saudi Arabia and internationally, including delivery across Europe and Asia. This allows organisations and professionals to access training both locally and abroad.

No. While governance and leadership are part of the portfolio, Saudi GLOMACS delivers training across the entire business and professional lifecycle, including administrative, technical, legal, regulatory, and sector-specific training.

Yes. Saudi GLOMACS designs and delivers bespoke in-house training tailored to organisational objectives, sector requirements, and workforce needs. Training can be delivered in Saudi Arabia or internationally, depending on requirements.

Courses delivered in Saudi Arabia are adapted to reflect local regulatory frameworks, organisational structures, sector conditions, and professional expectations. This ensures training is relevant, practical, and aligned with Saudi workplace realities.

GLOMACS has been delivering professional training for over thirty years, with courses delivered across Europe, the Middle East, Asia, and other international markets.

Saudi GLOMACS combines three decades of global training experience with a clear focus on Saudi market relevance. This allows it to deliver training that is both internationally credible and locally applicable, across a broader range of disciplines than niche or single-focus providers.

Saudi GLOMACS is a Saudi-based professional training provider delivering courses tailored to the Saudi market and applicable internationally. It operates within the global GLOMACS framework and draws on more than three decades of international training experience.

Saudi GLOMACS offers professional training across a wide range of disciplines, including administration, leadership and management, governance and regulation, law, oil and gas, energy, engineering, finance, digital technologies, and sector-specific specialisations.

Training supports professionals across all career stages, from operational roles to specialist and senior responsibilities.

Participants include professionals from public sector, semi-government, and private sector organisations, across a wide range of roles and industries. Attendees range from administrative and operational professionals to technical specialists, managers, and senior decision-makers.

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