An Interactive 5-Day Training Course
Total Quality Management TQM
Understanding the Core Principles and Philosophy of TQM
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| Date | Venue | Fees | |
|---|---|---|---|
| 18 - 22 May 2026 | Jubail - Saudi Arabia | $ 5,950 | |
| 30 Nov - 04 Dec 2026 | Jubail - Saudi Arabia | $ 5,950 |
Total Quality Management (TQM) is a comprehensive, organization-wide management philosophy focused on achieving long-term success by consistently meeting or exceeding customer expectations. It emphasizes continuous improvement in all aspects of an organization's operations, from product development and service delivery to internal processes and workplace culture. TQM is not a one-time initiative but an ongoing effort to identify inefficiencies, reduce waste, and eliminate defects to enhance overall quality and performance.
A core principle of TQM is that quality improvement is the responsibility of every employee, from top management to frontline workers. This collaborative approach fosters a culture of accountability, innovation, and teamwork, ensuring that quality standards are upheld at every stage of production or service delivery.
TQM is widely applied to optimize supply chain management, enhance customer satisfaction, and improve operational efficiency. By implementing structured methodologies such as Six Sigma, Kaizen, or ISO 9001 standards, organizations can systematically analyze and refine their processes. Additionally, TQM ensures that employees receive continuous training and development, equipping them with the skills and knowledge necessary to uphold quality standards and adapt to evolving business challenges.
Employee involvement in the process, combined with effective and transparent communication, is key to successfully establishing and managing the TQM system.
The implementation of the TQM system is carried out in distinct phases: planning, doing, checking, and acting. Successful implementation relies on training the employees who are part of this process.
This training course is designed to provide participants with an in-depth, comprehensive understanding of Total Quality Management (TQM). It will cover the fundamental principles, methodologies, and best practices essential for implementing and sustaining a successful TQM framework within an organization. Participants will gain insights into key concepts such as continuous improvement, customer satisfaction, process optimization, and employee engagement. Since TQM is a widely recognized concept, practiced across various departments and organizations, this training course will equip you with the essential knowledge to contribute to its application.
The expertise gained through this Total Quality Management (TQM) Certification training course will prepare you for higher roles and responsibilities in quality management across any industry or organization, enhancing your career growth and development opportunities.
The highlights of GLOMACS Total Quality Management (TQM) training course could include:
Here are the key objectives of a Total Quality Management (TQM) training course:
Participants in this training course will receive thorough training on the subjects covered by the training course outline with a highly experienced tutor utilizing a variety of proven adult learning teaching and facilitation techniques. This will include active participation during the training course using exercises and open discussion forums.
The videos shown will encourage further discussions and delegates are encouraged to bring forth and share their own experiences and issues from their organization.
This GLOMACS Total Quality Management (TQM) training course is suitable to a wide range of professionals but will greatly benefit:
No. Saudi GLOMACS delivers courses in Saudi Arabia and internationally, including delivery across Europe and Asia. This allows organisations and professionals to access training both locally and abroad.
No. While governance and leadership are part of the portfolio, Saudi GLOMACS delivers training across the entire business and professional lifecycle, including administrative, technical, legal, regulatory, and sector-specific training.
Yes. Saudi GLOMACS designs and delivers bespoke in-house training tailored to organisational objectives, sector requirements, and workforce needs. Training can be delivered in Saudi Arabia or internationally, depending on requirements.
Courses delivered in Saudi Arabia are adapted to reflect local regulatory frameworks, organisational structures, sector conditions, and professional expectations. This ensures training is relevant, practical, and aligned with Saudi workplace realities.
GLOMACS has been delivering professional training for over thirty years, with courses delivered across Europe, the Middle East, Asia, and other international markets.
Saudi GLOMACS combines three decades of global training experience with a clear focus on Saudi market relevance. This allows it to deliver training that is both internationally credible and locally applicable, across a broader range of disciplines than niche or single-focus providers.
Saudi GLOMACS is a Saudi-based professional training provider delivering courses tailored to the Saudi market and applicable internationally. It operates within the global GLOMACS framework and draws on more than three decades of international training experience.
Saudi GLOMACS offers professional training across a wide range of disciplines, including administration, leadership and management, governance and regulation, law, oil and gas, energy, engineering, finance, digital technologies, and sector-specific specialisations.
Training supports professionals across all career stages, from operational roles to specialist and senior responsibilities.
Participants include professionals from public sector, semi-government, and private sector organisations, across a wide range of roles and industries. Attendees range from administrative and operational professionals to technical specialists, managers, and senior decision-makers.
